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// ← EVERY SEATTHE FUNCTIONS

Marketing Manager

Builds demand for the bank's products and looks after what the brand promises.

// 01 — THE WORK

Campaigns, channels, segmentation and measurement — with a constraint most marketing does not have: every claim about a financial product is a regulated statement, and a promise the product does not keep becomes a remediation programme rather than a bad quarter.

// 02 — WHO ARRIVES HERE

Marketing and communications backgrounds, agency moves, and increasingly data and product people.

// 03 — WHAT THE INTERVIEW ASKS

These are the shapes the round takes, not a question bank — banks phrase them differently and the wording is never the point.

  1. 01How would you sell a product where the honest message is boring?
  2. 02The compliant version of your line is weaker. What do you do?
  3. 03How would you measure whether this worked?
  4. 04Who is this actually for, and who is it not for?
  5. 05How do you market credit responsibly?
  6. 06Tell me about a campaign you would not run again.

What the panel is listening for. Whether accuracy is a creative constraint you can work inside rather than an obstacle you route around.

// 04 — WHY CREDIT PAYS IN THIS SEAT

Lending is the most heavily marketed and most easily mis-sold thing a bank does; knowing what a borrower is actually signing up for is what keeps a campaign out of a remediation file.

That is the general case as well as this one. A bank's technology is not ordinary technology and its finance is not ordinary finance, and the second and third lines of defence — risk, compliance, financial crime, model validation and internal audit — recruit heavily out of the functions, taking the people who can already read a business. The case drills are free and are the cheapest way to build that, whichever column you sit in.

// ALSO IN THE FUNCTIONS

The whole board, and how the four blocks fit together, is on what jobs banks hire for.