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GLOSSARYTERMS AS A CREDIT DESK USES THEM

Glossary.

Definitions written to be quoted — what each term means at the desk, and where this site works it.

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These are working definitions rather than dictionary ones. A dictionary can tell you that a borrowing base ties a limit to eligible assets; what a credit desk needs to know is when that is the right structure and when attaching it to a clean file costs more than it buys. Each entry is written to stand on its own, so that quoting one does not require reading the others.

The first group is the vocabulary the case drills run on. The second is the eight named frameworks developed in How Bankers Think. Every definition here is the author's own reading of the term, not a market standard.

// READING A FILE

What is the cash conversion cycle, and how does a lender use it to size a facility?

The cash conversion cycle is the number of days between paying for inputs and collecting the cash a sale produces: debtor days plus inventory days minus payables days. A lender uses it as the arithmetic behind a working capital limit — the cycle in days, divided by 365, multiplied by revenue, gives the working capital the business carries at its current size, and the same calculation run on the revenue increment gives what recent growth has absorbed. Sizing the need this way before reading the borrower's request is what makes the request legible: it is either inside that number, roughly equal to it, or a fraction of it, and each of those is a different conversation.

CHAPTER 3 OF THE BOOKReading Real Demand vs. Plugging Holes

WORKED INWorking capital case studyThree Diagnostics calculator

What is a working capital facility, and what is it actually sized against?

A working capital facility — usually a revolving limit rather than a term loan — funds the gap between paying suppliers and being paid by customers. It is sized against the cash conversion cycle applied to the revenue base, not against the borrower's stated need and not against the value of security. The most common structural failure in commercial lending is a working capital need financed as term debt, or a limit set to a round number that has no relationship to the cycle it is meant to bridge.

CHAPTER 3 OF THE BOOKReading Real Demand vs. Plugging Holes

WORKED INIssue 01 — Pacific Premium FoodsIssue 04 — Highview Industries

What does “quality of earnings” mean in credit, and how is it tested?

Quality of earnings is the question of whether reported profit is real enough to lend against. A profit figure is an opinion assembled by people with incentives; cash is a fact. The test runs three angles in parallel: whether profit converts to operating cash, whether the balance sheet is moving in a direction the profit story explains, and what the language of the disclosure itself reveals. Positive EBITDA alongside negative operating cash flow is not a funding gap — it is a conversion problem, and lending against it does not fix it.

CHAPTER 4 OF THE BOOKReading the Numbers Behind the Numbers

WORKED INIssue 01 — Pacific Premium FoodsThree Diagnostics calculator

What do debtor days (DSO) tell a lender that revenue growth does not?

Debtor days, or days sales outstanding, measure how long a business waits to be paid after invoicing. The level matters less than the direction: debtor days lengthening faster than revenue grew means customers are paying more slowly, not merely that there are more of them — and the difference decides whether a facility increase funds a growth cycle or funds a deterioration. A stable ratio can also conceal a moving composition, as ten balanced customers become three dominant ones at the same average.

CHAPTER 4 OF THE BOOKReading the Numbers Behind the Numbers

WORKED INIssue 01 — Pacific Premium Foods

What is a borrowing base, and when is it the wrong answer?

A borrowing base ties a facility limit to the eligible assets behind it — typically a percentage of current receivables and inventory, reported and recalculated monthly. It is the right structure where the risk is that the asset pool shrinks faster than the limit does. It is the wrong structure on a clean file: conditions cost the borrower administrative weight every month and tell a good client the bank read a template rather than the numbers. Intensity of structure is a scarce resource priced in relationship currency.

CHAPTER 3 OF THE BOOKReading Real Demand vs. Plugging Holes

WORKED INIssue 04 — Highview Industries

What is covenant headroom, and why does the test date matter as much as the ratio?

Covenant headroom is the distance between a borrower's current performance and the level at which a covenant is breached — enough room that ordinary volatility does not trigger extraordinary process. Headroom is only half the question. A covenant tested on calendar dates against a business running on a trade cycle can print its worst ratio at the same point every year while nothing is deteriorating, because the test lands when the facility is drawn and the receipts have not yet arrived. Before repricing or declining, ask whether the covenant date is the problem.

CHAPTER 6 OF THE BOOKSpotting Trouble Before It Spots You

WORKED INThe 90-day mismatch

What is a “second way out”, and why does a lender ask for one?

The first way out is the borrower's ordinary cash flow. The second way out is what repays the debt when that cash flow does not arrive — asset sale, refinance, sponsor support, guarantee — and a lender asks for it because the first way out is a forecast and the second is a structure. The useful version of the question is not whether a second way out exists on paper but what it would actually recover, and how quickly, in the state of the world where it is needed.

WORKED INIssue 03 — Kauri Dairy Holdings

What does releasing a personal guarantee actually cost the bank?

A personal guarantee release removes a named individual's obligation to repay if the borrower cannot. It reads as an administrative amendment and behaves as a one-way door: the guarantee does not come back when conditions worsen, and the request usually arrives at a cycle high, when the numbers make it easiest to say yes. The disciplined form is to stage a release against demonstrated performance rather than granting it against a good year.

WORKED INIssue 03 — Kauri Dairy Holdings

When does customer concentration stop being a fact and start being a credit issue?

Customer concentration is the share of revenue a business draws from its largest customers. It becomes a credit issue at the point where the borrower's capacity to service debt depends on a relationship the borrower does not control — and the tell is not the percentage but the terms: how the contract can be ended, how much notice it requires, and whether the assets funded against that revenue have any other use. A business can be one relationship with operations attached, and lending to it is a different proposition from lending to a diversified book of the same size.

CHAPTER 5 OF THE BOOKReading the Industry, Not Just the Borrower

Why does a lender care which currency a facility is drawn in?

A multi-currency facility lets a borrower draw in more than one currency under a single limit. The credit question is not the convenience but the match: an exporter paid in one currency and carrying costs in another has an exposure that a facility can either hedge or amplify, depending on how the sub-limits are drawn. A borrower who cannot produce a currency schedule is not creating a documentation delay — the reluctance is information about the exposure.

WORKED INIssue 02 — Aoraki Trade Exports

What does it mean for a business to be “bankable”?

Bankability is not a feeling about a business and not creditworthiness in the narrow sense. It is a short list of claims that hold up when read by people who were never in the room: which parts of the story are already visible in statements and contracts, whether the institution's interest is a question of whether or a question of when, and whether the structure survives four quarters in which nothing improves. A business can carry excellent earnings and still present an unbankable situation, because the request is vague or the information arrives in a form no committee can process.

WORKED INWhat bankability really means

// THE NAMED FRAMEWORKS

Eight frameworks, one per chapter of the book — each a structured way of answering the question underneath every credit decision: how does this money come back, with interest, across cycles.

What are the Three Diagnostics, and what do they test on a working capital request?

The Three Diagnostics are three tests run in sequence on any working capital request, to distinguish a borrower who needs capital because they are growing from one who needs capital because they are deteriorating. Is the growth real — volume rather than price, receivables moving with sales, the industry confirming it. Is the cash conversion intact — operating cash flow against net income, the cash conversion cycle, and the underrated trend in payables days. Does the structure match the need — a revolving facility that flexes with the trade cycle rather than term debt that does not. They cut both ways: when the three say growth, the discipline is to believe them and approve quickly.

CHAPTER 3 OF THE BOOKReading Real Demand vs. Plugging Holes

WORKED INThree Diagnostics calculatorWorking capital case study

What is Quality of Earnings Triangulation?

Quality of Earnings Triangulation is the method of testing reported profit from three angles at once rather than accepting any single one: profit-to-cash conversion, balance sheet velocity — the movement in debtor and inventory days — and the language of the disclosure itself. Triangulation is the operative word. Each angle can be explained away alone; the three disagreeing with each other is the signal, and it appears before the numbers themselves turn.

CHAPTER 4 OF THE BOOKReading the Numbers Behind the Numbers

WORKED INIssue 01 — Pacific Premium Foods

What is the Lendability Matrix, and where does it break?

The Lendability Matrix is a way of thinking about which industries can support which kinds of debt — how much, at what tenor, against what security — read together with where the industry sits in its cycle and how concentrated its customers and suppliers are. It exists because no borrower can be properly understood without the context around them: the same balance sheet is a different risk in a sector at the top of its cycle than in one at the bottom. Where it breaks is as instructive as where it holds, and the breaks are structural rather than occasional.

CHAPTER 5 OF THE BOOKReading the Industry, Not Just the Borrower

WORKED INIssue 03 — Kauri Dairy Holdings

What are the Three Modes of Watching in portfolio early warning?

The Three Modes of Watching are three kinds of attention held across a portfolio so that early recognition of trouble becomes a reliable output rather than occasional luck. Pattern watching holds a baseline for each borrower and notices departures from it. Coupling watching reads how one signal moves with another — the structural relationships between numbers, not the numbers alone. Silence watching attends to what stops arriving: the report that is late, the call that is not returned, the disclosure that comes through a third party. A banker who sees trouble at twelve months has options the banker who sees it at three does not.

CHAPTER 6 OF THE BOOKSpotting Trouble Before It Spots You

What is the Walk-Away Framework, and when should a lender decline?

The Walk-Away Framework is a structured way of reaching a defensible decision to decline — four recurring scenarios, each with a self-test — rather than declining on discomfort or proceeding on momentum. It exists because a career in credit is shaped more by what is declined than by what is approved, and because the hardest declines are not the weak files but the ones where a competitive deadline, a long relationship, or a missing document is doing the arguing.

CHAPTER 7 OF THE BOOKThe Deal You Don't Do

WORKED INCommercial banking interview questions

What are the Three Translations between a business and its bank?

The Three Translations name the three places where a sound business and a lending process most reliably fail to understand each other. Cycle versus calendar: the business runs on its own clock, the bank reads it on quarter-ends. Visible versus actual: documents capture accounts and receivables, not the owner judgment and supplier relationships that carry a business through a hard year. Slice versus flow: the bank evaluates one transaction, the client is living an ongoing relationship of which this request is the next instalment.

CHAPTER 8 OF THE BOOKReading the Room: The Banker as Translator

WORKED INCredit translationThe third meeting problem

What are the three questions underneath every credit decision?

The Three Questions sit underneath every credit decision, before any technique is reached for. Will I get paid back — whether the borrower has the cash flows, assets and resilience to repay in full and on time. Am I being paid enough for the risk — not whether the spread is adequate in isolation, but whether the whole return justifies this use of the bank's capacity against its alternatives. Can I get out if I'm wrong — because no banker is right every time, and a banker who has answered the first question well but never asked the third has done half the analysis. Every framework in the book is one of the three, worked out in a particular setting.

CHAPTER 1 OF THE BOOKWhy Bankers Think Differently

WORKED INHow Bankers Think — the book

What are the Four Signals a commercial banking interview is really testing?

The Four Signals are what a senior banker is listening for beneath the printed interview questions — the early traces of the three questions becoming a temperament. Credit instinct: asking about durability before asking about growth. Structural thinking: organising a description around categories rather than chronology. Intellectual honesty: saying plainly what one does and does not know, which is the precondition for the other two. Coachability: meeting a correction with curiosity rather than defensiveness. Together they are what is meant by the vague verdict that a candidate has "something there".

CHAPTER 2 OF THE BOOKThe Hidden Curriculum

WORKED INCommercial banking interview questionsInterview quiz

THE FULL TREATMENT

Each definition above is the short form. The chapter behind it is where the framework is developed — what it is for, where it breaks, and what a banker does when it does. The book also carries its own glossary as Appendix C, alongside a pocket reference and the checklists.