A borrower asks the bank to release its warehouse from security so it can sell it, saying the proceeds will 'strengthen the balance sheet'. The warehouse is a third of the bank's security.
Reading Your Facility Letter
The letter is the bank's approval turned into a contract. Every clause in it is there because a credit desk once lost money without it. Here is what each one does, and which are worth the conversation.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED
// THE SHORT ANSWER
A facility letter is the bank's credit approval written out as an offer, and your signature makes it a contract. It names each facility, its limit and purpose, the term or review, the price, the security, the conditions before you can draw, the covenants you will be measured on and what counts as default, usually alongside a booklet of general terms it incorporates. It is not the term sheet, which was indicative. Read the definitions behind the covenants, the all-obligations clause in the security, and whether each facility is committed or on demand — and negotiate before signing, because afterwards every change is an amendment the desk must re-approve.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// MAKE THE CALL
Issue 04 — Highview Industries. Same request as Issue 01 on the surface. A completely different file underneath. Your call first, then the senior banker's.
Sixteen checks, in the order of the sections below. Mark each one against the letter in front of you; the questions to take to the bank collect at the end.
01Is each facility's purpose written down, and does it match what you will use it for?
02Is any facility repayable on demand?
Repayable on demand03Do you know the next review date and what the bank expects to see by then?
The annual review04Is there a balloon or bullet at the end — and a plan for meeting it?
Balloon payment05Is the margin fixed, or does a ratchet move it?
Margin ratchet06Do you know every fee — establishment, line, commitment — and what each is charged on?
Line fee07Is there a break cost if you repay a fixed-rate loan early?
Break cost08Is any personal guarantee capped, and is there a path to release it?
Personal guarantee release09Are there conditions subsequent, each with a date you have diarised?
Condition subsequent10Do the covenant definitions say exactly how earnings and debt are calculated?
Loan covenants, explained11Does your own forecast leave headroom under each covenant in an ordinary bad quarter?
Covenant headroom12Does the negative pledge allow the leases and supplier terms you already use?
Negative pledge13Is there a cure period before a breach becomes a default?
Cure period14Are events outside your control review events rather than defaults?
Review event15Does cross-default bite only above a threshold, and only on acceleration?
Cross-default16Is there a change of control clause — and would a sale you are planning trigger it?
Change of control
0 OF 16 MARKED
Mark a check “not sure” or “concern” and its question appears here.
Negotiate before you sign: after signing, every change is an amendment the desk has to re-approve.
// 01 — WHAT YOU ARE HOLDING
A facility letter — a letter of offer, in some banks — is what arrives after the credit desk has said yes. It is not the term sheet you negotiated on; that was indicative, and bound nobody. This is the approval written out as an offer, and your signature turns it into a contract. Most letters are short because they lean on a separate booklet of general terms incorporated by reference: the letter holds what is particular to you, the booklet holds what applies to everyone, and the two together are the agreement. Read both. The clause that surprises a borrower at the worst moment is usually in the booklet.
The order below is the order most letters run in: what, for how long, at what price, against what, on what conditions, measured how, and what happens if the measurement fails. How Banks Approve Business Loans is the process the letter came out of.
// 02 — THE FACILITIES, THEIR LIMITS AND THEIR PURPOSE
Each facility is listed with a limit and a purpose. The limit is obvious; the purpose clause is the one borrowers skip, and the desk does not. It says what the money is for — working capital, the purchase of a named asset, a development — and using it for something else is a breach even if every payment is made. The desk cares because the purpose is how it matched the debt to the need: a line for a gap that closes, a term loan for something bought once. A working capital line drawn to buy a machine is the purpose clause failing quietly. Where several facilities sit under one limit, the letter will say how they share it — a sub-limit for guarantees inside a trade line, say — and that arithmetic is worth checking against what you actually intend to use.
// 03 — TERM, REVIEW AND REPAYMENT
Three different things can sit under this heading, and they behave very differently. A term is a date: the facility runs to it and is repaid or refinanced at it, on a schedule the letter sets out — level instalments, a residual balloon, interest-only for a period. An annual review is a promise to look again: the facility continues if the review is satisfactory, and the letter will usually say the bank may vary the terms at it. Repayable on demand is neither — the bank may call the facility at any time without a breach to point to, and almost every overdraft is written this way. Two facilities with the same product name can be committed at one bank and on demand at another. Find the words, not the label. A revolving line will also carry its clean-down here: the period each year in which the balance must return to zero, which is the bank's test that the line is doing what its purpose clause says.
// 04 — PRICING
Line or commitment fee · on the limit, or on the undrawn part of it, for holding the promise
Establishment fee · once, for the work of approving and documenting it
Default interest · a higher rate while a breach continues
Break cost · on fixed-rate money repaid before the fixed period ends
The margin is where the desk's view of your risk is printed, and How Banks Price a Business Loan shows how it got there. Some letters carry a margin ratchet — the margin steps down as leverage falls, or up as it rises — which is worth reading twice, because it makes the covenant definitions in section 07 decide your interest bill as well as your compliance. Pricing and Fees compares the whole cost at the way you will actually use the money, which is the only comparison that means anything.
// 05 — SECURITY AND GUARANTEES
The letter lists what the bank will hold: a general security agreement over the company's assets, a mortgage over property, specific charges over named equipment, guarantees from the owners or from related companies. Two clauses here reach further than they look. All obligations means the security stands behind everything you owe the bank now or later, not only the facility in this letter. Cross-collateralisation means security given by one entity in a group stands behind another's borrowing. Neither is unusual, and neither is something to discover after signing. What Your Bank Holds as Security takes each instrument in turn, and Personal Guarantees is the one clause in the letter that reaches into your own life, and the one most worth negotiating a cap on before you sign.
// 06 — CONDITIONS PRECEDENT AND SUBSEQUENT
Conditions precedent are what must happen before you can draw: signed security documents, a valuation the bank has instructed, evidence of insurance with the bank noted, a certificate from the directors, sometimes a capital injection or a subordination from a shareholder who has lent the company money. The list is the credit approval turned into a to-do list, and the drawdown waits on the last item — so read it against your own timetable, because a valuation that takes three weeks is three weeks you do not have the money. Conditions subsequent are the same idea with a deadline after drawdown: the bank has lent on the promise that something will be done within a set period. Diarise them. Missing one is a breach that no payment history repairs.
// 07 — COVENANTS AND UNDERTAKINGS
Three kinds sit here. Financial covenants are the tests — cover, leverage, sometimes a minimum equity or a maximum capital spend — and the letter prints both the level and the definition. Borrowers argue the level and sign the definition; the definition is where the covenant actually lives, because what counts as EBITDA, and what counts as debt service, decides where the line bites. Loan Covenants, Explained is the whole of that argument. Information undertakings are the covenants about telling rather than performing: management accounts within a set number of days of month end, a compliance certificate each quarter, annual accounts each year, at the level of assurance the letter names. The Monthly Pack is what those undertakings look like in practice. Negative undertakings are the things you agree not to do without consent: borrow elsewhere, give security to anyone else, pay distributions above a level, sell assets outside the ordinary course, change ownership. These are the clauses a growing business trips on by accident — a new equipment lease, a dividend, a shareholder loan — and each one is a call to the bank before, not after.
// 08 — EVENTS OF DEFAULT, AND REVIEW EVENTS
The default clause lists what lets the bank act: non-payment, a covenant breach, a false statement, insolvency, a default under another lender's facility — cross default — a change of control, and usually a material adverse change in your position as the bank judges it. What the bank may then do is in the booklet: stop further drawings, reprice, demand repayment, enforce the security. In practice a desk does almost none of that on a first breach; what actually happens is a conversation, a waiver, and a file that has changed lanes. But the clause gives the bank the right, and the right is what shapes the conversation. Some letters distinguish a review event from an event of default: a review event obliges the two of you to talk and lets the bank vary the terms — and in many letters, if you cannot agree, require repayment after a notice period; a default lets it act at once. For anything outside your control — a change in a customer, a regulatory shift — a review event is the better clause to be under, and it is negotiable.
// 09 — WHAT TO NEGOTIATE, AND WHAT NOT TO
Negotiate the definitions before the numbers; the headroom between the covenant level and your own forecast, so that an ordinary bad quarter is not a breach; a cap and a scope on any personal guarantee; a review event rather than a default for events outside your control; the fee on the undrawn part of a line you do not expect to draw; a cure period before a covenant breach becomes a default; and the information undertakings, so the days-after-month-end match what your accountant can actually deliver. Do not spend the meeting on the base rate, which the bank does not control, or on the security package as a whole, which the desk will not approve the facility without. And do it now: after signing, every change is an amendment the desk has to re-approve, and the answer to a request that could have been made at the term sheet is slower and less generous than it would have been then. Preparing an Application is the stage at which most of this is decided.
// STANDARDS THIS SITS BESIDE
The recognised ground this page sits beside. Each was opened and checked when cited; none is a source for the framework itself.
- Australian Banking Association, Banking Code of Practice (2025) — paragraph 80 — Before a small business accepts a loan offer, a subscribing bank gives it a plain-English document setting out the key general terms and conditions of the loan.
- Australian Banking Association, Banking Code of Practice (2025) — paragraphs 87–92 — For a small business as the code defines it — under A$10m turnover, fewer than 100 full-time staff and under A$5m total debt, a subscribing bank acts on a default other than non-payment only from a closed list and only where it is material, gives at least 30 days to remedy one that can be remedied, and leaves general material adverse change clauses out of standard-form loans — section 08, where the code applies.
- Australian Prudential Regulation Authority, Prudential Standard APS 220 Credit Risk Management (in force 1 January 2023) — paragraphs 62–63 — A bank's credit administration must keep track of documentation, contractual requirements, covenants and collateral, and its credit review must confirm that every approval and document was obtained — the work behind sections 06 and 07 after you sign.
// QUESTIONS BORROWERS ASK
- What is a facility letter?
- The bank's written offer of credit, and once you sign it, the contract. It names the facilities and their limits, the purpose, the term, the price, the security, the conditions that must be met before you can draw, the covenants you will be measured on, and what counts as default. Most letters also incorporate a separate booklet of general terms by reference, so the letter and the booklet together are the agreement. A term sheet is not a facility letter: a term sheet is indicative, and a facility letter has been through credit.
- What is the difference between a term sheet and a facility letter?
- Approval. A term sheet sets out what the bank would be prepared to offer, subject to credit, and it binds nobody. A facility letter — sometimes called a letter of offer — is issued after the credit desk has approved the facility, and signing it makes it a contract on both sides. The practical consequence is that a term sheet is the document to negotiate on and a facility letter is the document to read carefully, because by the time it arrives the bank has already committed the terms to its approval and changing them means going back.
- Which clauses in a facility letter are negotiable?
- More than most borrowers try. The definitions behind the covenants, which decide where a covenant actually bites; the headroom between the covenant level and your forecast; a cap on a personal guarantee; a review event in place of an event of default for something outside your control; the fee on the undrawn part of a line; the time allowed to cure a breach before it becomes a default. What is rarely negotiable is the security package itself and the base rate. Ask before signing, because after signing every change is an amendment the bank has to re-approve.
- What is a condition precedent in a facility letter?
- Something that must happen before the bank will let you draw — signed security documents, a valuation, evidence of insurance, a director's certificate, sometimes a capital injection or a subordination from a related party. The list is the bank's approval turned into a to-do list for you, and drawdown waits on the last item. A condition subsequent is the same idea with a deadline after drawdown: the bank has lent on the promise that something will be done within a set period, and not doing it is a breach.
- What does 'repayable on demand' mean in a facility letter?
- That the bank may require repayment at any time without needing a breach to point to. Overdrafts are almost always written this way, and some banks write other working capital facilities the same way; a committed facility, by contrast, obliges the bank to fund within the limit for the term while no default exists. The words matter more than the product name: two facilities called the same thing can be on-demand at one bank and committed at another, and the on-demand one is the bank's to withdraw on a Tuesday if it chooses.
// A FACILITY, WITH ITS TERMS IN THE FILE
Issue 04 carries the rest of its credit file — the security, the covenants, the account conduct, the ageing. Read a facility letter's terms as a desk wrote them, then make the call.
Open Issue 04 →THE IN-TRAY · ONE MINUTE
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A short file on the ground this page covers. Every option opens with how far it sits from a senior banker’s read.
1 FILES · PICK A CALL ON ANY OF THEM
7 MORE ON THE LOAN · PROTECTION →WHERE DO YOU READ FROM? THE PLACEMENT →
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