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// FOR BORROWERS AND BANKERSONE IS HOW YOU GET PAID. THE OTHER IS WHAT HAPPENS IF YOU DO NOT PERFORM.

Bank Guarantee vs Letter of Credit

Both are a bank's written promise to pay somebody else. One is meant to be paid and the other is meant never to be called, and a desk reads them in opposite directions.

BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED

// THE SHORT ANSWER

Both are a bank's undertaking to pay a third party and both are unfunded until called; the difference is what triggers payment. A letter of credit is the primary means of payment in a trade: the seller presents the shipping documents the credit demands and is paid, whether or not the buyer is willing. A bank guarantee is a fallback: nobody expects it to be called, and it is called only when the customer has failed to perform. A trade is built around a letter of credit; a contract is protected by a guarantee. The desk reads both as credit, not as a service.

BASIS  Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.

// MAKE THE CALL

Issue 02 — Aoraki Trade Exports. Paid in USD, costs in NZD, asking for a NZ$6m multi-currency facility. The MD won't say which currencies. Your call first, then the senior banker's.

Read the file →

// 01 — THE SAME PIECE OF PAPER, READ TWO WAYS

Put the two documents side by side and they look like cousins: a bank's name at the top, a beneficiary, a face amount, an expiry, an undertaking to pay. Neither is a loan — no money moves when they are issued — and both sit on a customer's facilities as if it had. The difference is in what has to happen for the bank to pay. Under a letter of credit, the beneficiary presents documents proving it did what the trade required — shipped the goods, insured them, invoiced them — and the bank pays because those documents comply. Payment is the plan. Under a bank guarantee, the beneficiary presents a demand stating that the customer did not do what the contract required, and the bank pays because the demand complies. Payment is the failure.

That single difference decides who uses each, what each costs, and how a credit desk reads it. The guarantee file and the letter of credit file each take one instrument through a desk in full; this page is the comparison.

// 02 — WHO USES WHICH, AND WHY

A letter of credit exists because the two sides of a cross-border sale do not trust each other enough to trade on open account. The exporter will not ship without knowing it will be paid; the importer will not pay without knowing the goods have shipped. So the importer's bank issues a credit: it will pay the exporter against the documents that prove shipment. The exporter now trusts a bank rather than a stranger, and the importer's money only moves when the paper says the goods did. That is why exporters live on letters of credit and why the site's Aoraki file is a business whose currency question comes before its credit question.

A guarantee exists because the other party to a contract wants something better than the customer's word. A landlord takes a rental bond instead of a cash deposit; a principal takes a performance bond from a contractor; a tender board takes a bid bond from every bidder; a supplier takes a payment guarantee from a customer it does not know. In each case the beneficiary hopes never to call it, and the customer hopes the same, and the bank has been paid a fee to stand behind a promise both sides expect to be kept. An exporter may hold both at once: a letter of credit for the shipment, and a performance guarantee for the supply contract it shipped under.

// 03 — HOW EACH ONE PAYS

Letter of credit · pays on documents that comply with the credit · at sight, or at a usance date after acceptance · runs on UCP 600 · the bank examines the paper, not the goods
Bank guarantee · pays on a compliant written demand · on demand, without proof of the underlying failure · runs on its own wording and rules · the bank examines the demand, not the contract

Both banks are examining paper, and that is the trap in both. Under a letter of credit the issuing bank may refuse documents for any discrepancy, and the tolerance is exact — a date, a quantity, a description that does not match — so an exporter can have shipped perfectly and still not be paid because the invoice said the wrong thing. Under an on-demand guarantee the bank must pay a compliant demand without asking whether the customer really failed, so a contractor can have performed perfectly and still see the bond called by a principal in a dispute, with the argument to be had afterwards between the two of them. The letter of credit protects the seller from the buyer's unwillingness; the guarantee exposes the customer to the beneficiary's.

The standby letter of credit sits between: a guarantee written in a letter of credit's form, payable on a document stating non-performance rather than on shipping documents, common in markets where banks were historically restricted from issuing guarantees. Read it as a guarantee.

// 04 — WHAT EACH ONE COSTS

Neither costs interest, because neither is funded until something happens. Both are charged as a fee on the face amount for each period the instrument is outstanding, plus charges for issuance and each amendment, and both consume a limit on the customer's facilities as if the bank had lent the money — because from the bank's side it may have to. A letter of credit that the exporter wants turned into cash before its usance date carries a further cost: the discount, priced on the issuing bank's standing rather than the exporter's, which is the subject of the LC discounting file. A guarantee the bank is uneasy about may be issued only against cash cover, which turns a contingent promise into a deposit the customer cannot touch — the dearest guarantee there is, measured in the working capital it locks up. Pricing and Fees puts both beside the rest of what a business pays its bank.

// 05 — HOW THE DESK READS THE EXPOSURE

In opposite directions, which is the point of the comparison. Issuing a letter of credit for an importer, the desk expects to pay and asks the ordinary question: when we pay the exporter and debit our customer, does the customer have the means — a trade loan that the sale of the goods repays, a facility with room, cash — to pay us back? It is a loan that has not been drawn yet, read as a loan.

Issuing a guarantee, the desk expects not to pay and asks two questions instead. How likely is the call — which is a question about the customer's ability to perform the contract, the beneficiary's temperament, and the wording of the demand clause? And if it is called, can the customer repay us — which is the ordinary credit question again, asked about a business that has just failed to perform something, which is exactly when it is least able to. The guarantee file on this site is read with the Three Questions in that order, and the third question — the way out if the first answer is wrong — is the one a guarantee makes hardest, because a called bond and a distressed customer arrive together.

// 06 — SO WHICH ONE DO YOU NEED

If you are being paid for goods by someone who does not know you, or paying for them, a letter of credit: it is the trade's payment mechanism, and the bank's promise replaces the trust neither side has yet. If you are being asked to back a promise — to perform, to pay rent, to honour a bid — a guarantee, and read its demand clause before you sign, because that clause decides whether your bank pays on a dispute or on a proven failure. If someone offers you a standby letter of credit in place of a guarantee, treat it as the guarantee it is. And in every case, remember what the bank remembers: the instrument is not a service it sells you; it is credit it has extended, and it will read your business the way it reads any borrower before it puts its name on the paper.

// QUESTIONS PEOPLE ASK

What is the difference between a bank guarantee and a letter of credit?
What triggers the payment. A letter of credit is the primary means of payment in a trade: the seller ships, presents the documents the credit demands, and the issuing bank pays — whether or not the buyer is still willing. Payment is the expected outcome. A bank guarantee is a fallback: the bank promises to pay a third party if its customer fails to perform a contract, and nobody expects it to be called. A trade is built around a letter of credit; a contract is protected by a guarantee.
Who uses a letter of credit, and who uses a guarantee?
Importers and exporters use letters of credit, because the two sides of a cross-border sale do not know each other well enough to trust an open account and a bank's promise stands between them. Contractors, tenants, tenderers and suppliers use guarantees, because the other party to a contract wants something better than the customer's word that the work will be done, the rent paid, or the bid honoured. An exporter may hold both at once: a letter of credit for the shipment and a performance guarantee for the contract it was shipped under.
Is a standby letter of credit the same as a bank guarantee?
In effect, yes. A standby letter of credit is a guarantee written in the form of a letter of credit — payable on the presentation of a document stating that the customer has not performed, rather than on shipping documents. It is the usual form in markets where banks have historically been restricted from issuing guarantees, and it behaves like an on-demand guarantee: the bank pays on a compliant demand and looks to its customer afterwards. The name says letter of credit; the function is a guarantee.
What does a bank guarantee or letter of credit cost?
Both are charged as a fee on the face amount for each period the instrument is outstanding, plus issuance and amendment charges, and both take up a limit on the customer's facilities as if the money had been lent. A letter of credit that will be discounted after acceptance carries a discount charge as well, priced on the issuing bank's risk rather than the customer's. Neither costs interest, because neither is funded until it is called or paid — which is also why a bank treats both as credit exposure and not as a service.
How does the bank get its money back if it pays out?
From its customer. Under a letter of credit the bank pays the seller and debits the buyer — its customer — who has agreed to reimburse it and usually has a trade loan or a facility to draw on for exactly that. Under a guarantee the bank pays the beneficiary on demand and then has a claim against the customer for the amount, secured however the facility was secured. In both cases the bank's question before issuing is the same as before lending: if I have to pay this, does my customer have the means to pay me back?

// AN EXPORTER, READ BY A DESK

Issue 02 is an exporter asking for a bigger, multi-currency line — the file where the currency question comes before the credit question. Make the call, then read the senior banker's.

Work Issue 02 →