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// HOW BANKS LENDPRODUCT FILE · 10

Bank Guarantee

A promise the bank makes to someone else on the business's behalf. No money moves on the day it is signed — which is exactly why it is the product a desk most often under-reads.

BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED

// THE SHORT ANSWER

A bank guarantee is the bank's written promise to pay a third party a stated sum on demand if its customer does not perform — a rental bond in place of a cash deposit, a performance bond on a contract, a tender or retention bond. The customer pays a fee on the amount for as long as it is outstanding; nothing is advanced unless it is called. A credit desk reads it as a drawn loan for the full amount all the same, inside the customer's total exposure, because an on-demand guarantee is paid first and argued about afterwards, on the customer's worst day.

BASIS  Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.

// BEFORE THE BANK READS IT

The first checks a credit desk runs — is the growth real, does EBITDA convert to cash, are suppliers carrying the gap — on twelve numbers from your own accounts, with the senior banker's written read. Free, no signup, no data stored.

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// 01 — THE PROBLEM IT SOLVES

A landlord will not sign a ten-year lease with a company that could be wound up next year without something to hold. A principal awarding a contract wants an assurance that the contractor will finish, or that someone will pay for the one who does. A government tender requires proof that the bidder is serious. In each case the counterparty is not asking for money; it is asking for the certainty that money would be there if things went wrong — and a business's own promise is worth exactly as much as the business, which is the problem.

A bank guarantee substitutes the bank's promise for the customer's. The landlord holds a document under which the bank will pay the bond on demand; the contractor's principal holds a performance bond it can call if the work stops. The business has borrowed the bank's credit standing without borrowing any money, and pays a fee for the difference. The bank has written a loan that will only ever be drawn on the worst day of the customer's year — and has agreed, in most cases, to pay first and argue later.

// 02 — ANATOMY

The parties — the customer who arranges it (the principal, in the document's own terms), the beneficiary who holds it and may call it, and the bank that pays. The amount — fixed, or reducing on a schedule as a contract is performed. The trigger — the load-bearing clause. An on-demand guarantee pays against a compliant written demand, with no proof of default required; a conditional guarantee pays only when the default is established. Beneficiaries insist on the first; almost every guarantee in this market is one. The expiry — a date, or an event such as practical completion, after which the beneficiary's right lapses and the bank's exposure ends; a guarantee with no expiry is a permanent loan-in-waiting.

The forms it takes — a rental bond in place of a cash deposit on a lease; a performance bond, often 5–10% of a contract sum, that a principal can call if the contractor fails; a tender or bid bond that costs the bidder its bond if it wins and walks away; a retention bond that lets a contractor be paid the money a principal would otherwise hold back until the defects period ends; an advance-payment bond that protects a buyer who has paid a deposit before delivery. Security — the bank's recourse against its customer for anything it pays: a general security agreement, directors' guarantees, a charge over a deposit, or cash cover. The limit — guarantees are issued under a guarantee facility with its own limit, or as a sub-limit of the customer's overall facility, and count against it whether or not they are ever called.

// 03 — WHAT IT REALLY COSTS

A guarantee is priced as a fee on the amount for as long as it is outstanding, not as interest on a drawing — which makes it look cheap next to a loan and makes its real cost easy to miss. A constructed illustration, every figure invented for teaching — a contractor whose bank issues a US$500,000 performance bond for an eighteen-month project at a 2.0% annual fee:

Fee over eighteen months ≈ US$15,000, plus an establishment fee
Limit consumed for eighteen months = US$500,000 of the contractor's facilities

The same bond, cash-covered · US$500,000 on deposit for eighteen months
Fee lower, credit nil — and US$500,000 of working capital locked away

The fee is the small number. The large number is the limit the guarantee occupies: half a million dollars of the contractor's borrowing capacity that cannot fund the next job, for eighteen months, without a dollar being drawn. A business that runs several bonds at once can find its entire facility consumed by promises, and then asks its bank for more “because nothing is drawn” — which is where the cycle arithmetic and the bond book have to be read together. Cash cover removes the credit and the fee, at the cost of tying up the very cash the business borrowed to free.

// 04 — HOW THE DESK READS IT

As a drawn loan for the full amount. The bank has committed to pay on demand, so the credit assessment is the one it would make for a loan of that size to that customer — the same three questions, the same debt service cover on the assumption the guarantee is called, the same security. A guarantee sits inside the customer's total exposure, and a desk that leaves it out of the leverage arithmetic because “it is contingent” has understated the debt by the amount most likely to be owed on the worst day.

The contract behind it. A performance bond is called when the contractor cannot finish; a rental bond when the tenant cannot pay; a tender bond when the bidder wins something it should not have bid for. Each call arrives at the moment the customer is least able to reimburse the bank, which is the whole point of the beneficiary wanting it. So the desk reads the contract the bond protects — the margin in it, the customer's record of finishing, the terms under which a call can be made — because the probability of the guarantee becoming a loan is the probability of that contract going wrong. Wrongful calls. An on-demand bond can be called by a beneficiary who is itself in trouble; the bank pays anyway and the customer pursues the beneficiary afterwards. That is a credit risk on the customer, and a reason the desk cares who the beneficiary is.

The expiry and the count. Every outstanding guarantee is listed, with its expiry, and the list is reconciled to the limit at every review. A bond that should have lapsed at practical completion but was never returned is exposure the business has forgotten and the bank still carries.

// 05 — WHERE IT GOES WRONG

“It's only contingent.” A guarantee book left out of the leverage calculation, a facility approved as if the bonds did not exist, and a call arriving in the same quarter the loan breaches its covenants. The two are not independent events; they are the same event seen from two sides.

The guarantee with no expiry. Issued for a lease, a contract or a deposit, never returned, never cancelled, and carried on the bank's books for years after the beneficiary forgot it existed — consuming limit, and callable by whoever finds it in a drawer.

Bonds as a way of winning work. A contractor who bids everything, bonds everything, and discovers that a facility full of performance bonds cannot fund the wages on the jobs it won. The guarantee did not cause the problem; it made the problem invisible for a year.

Reading the paper and not the counterparty. A beneficiary who calls a bond because its own cash has run out is a real risk on a real customer, and it is not visible anywhere in the customer's accounts. The question “who holds this, and how are they doing?” belongs on every guarantee review.

// 06 — WORKED ON THIS SITE

No published file yet turns on a guarantee — the product usually sits beside the decision rather than at its centre — but three pages on this site read the same promise from other angles. The guarantee the bank holds rather than issues is the subject of Personal Guarantees, written from the credit desk for the person signing it. The bank undertaking that a trade is built around, rather than protected by, is LC discounting, and the trade it finances is the trade loan. The building contract whose performance a bond protects — and the retention a bond can release — is read in Property Development Finance and the development loan. What a bank takes as recourse for issuing one is LVR, Security and Collateral.

// QUESTIONS PEOPLE ASK

What is a bank guarantee, in plain terms?
A written promise by a bank to pay a named third party a stated sum if that party asks for it under the guarantee's terms — usually because the bank's customer has not done something it contracted to do: finish a building, pay the rent, honour a tender. The customer arranges the guarantee and pays for it; the beneficiary holds it and can call it; the bank pays on a valid demand and then recovers from its customer. It is not a loan while it sits in a drawer. It becomes one the day it is called.
What is the difference between a bank guarantee and a personal guarantee?
Direction and who is promising. A bank guarantee is the bank promising to pay a third party on the business's behalf — the business's landlord, principal or counterparty holds it. A personal guarantee is a director or owner promising to pay the bank if the business does not — the bank holds it, and it sits behind the business's other borrowing. The two often appear on the same file: the bank issues a guarantee to the landlord, and takes the directors' personal guarantees as part of the security for having done so. They are opposite ends of the same table.
How is a bank guarantee different from a letter of credit?
Both are a bank's undertaking to pay a third party, and both are unfunded until called; the difference is what triggers payment. A letter of credit is the primary means of payment in a trade — the exporter presents the shipping documents and is paid, whether or not the buyer is willing. A guarantee is a fallback: nobody expects it to be called, and it is called only when the customer has failed to perform. A trade is built around a letter of credit; a contract is protected by a guarantee. The trade side of that distinction is worked in the LC discounting file.
What does a bank guarantee cost?
A fee, charged as a percentage of the guaranteed amount per year for as long as the guarantee is outstanding, plus an establishment fee — and the security the bank takes for issuing it, which may be a general security agreement, a charge over a term deposit, or cash cover in full. The percentage is set the way a lending margin is set, from the customer's credit standing, because the bank is exposed to the customer for the full amount from the day it signs. A guarantee that is fully cash-covered is cheaper, and is not really credit at all.
Why does a bank treat a guarantee as a loan when no money has been advanced?
Because it has committed to pay the full amount on demand, on terms it does not control. An on-demand guarantee is paid on a compliant written call, without the bank being entitled to ask whether the customer really defaulted; the argument about that happens afterwards, between the customer and the beneficiary, while the bank is already out of pocket. So the desk assesses a guarantee as if it were a drawn loan for the same amount, sits it inside the customer's overall limit, and reads the contract behind it for the conditions under which a call becomes likely — which is the moment the customer is least able to repay.

// THE PROMISE YOU SIGN YOURSELF

The guarantee a bank issues has a mirror image: the one a director signs to the bank. What a personal guarantee actually commits you to, why banks ask, and why release is a one-way door — from the credit desk.

Read Personal Guarantees →