Why Your Bank Repriced Your Loan
A higher margin at the annual review can arrive for a client who has done nothing wrong. There are five reasons it moves, two of them about you. Here is how to find out which it was, and what to do.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED
// THE SHORT ANSWER
A bank raises the margin on a business loan at review for one of five reasons: the risk grade moved, the bank's cost of holding that kind of loan rose, the facility's shape changed, the rest of the relationship moved elsewhere, or a price set to win the business reached its first review. The grade and the shape are about the borrower and can be changed, with better information, a restructured facility or security the bank values. The other three are real and rarely argued away. Ask which it was, answer the reason rather than the number, and test the market before moving.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// MAKE THE CALL
Issue 09 — The Tuesday List. Eight dashboards. Two intensive-care slots. Portfolio triage, Tuesday 8:30am. Your call first, then the senior banker's.
// FIRST, WHAT MOVED
A business loan's rate is a base rate, which the market sets and which moves on its own, plus a margin, which the bank builds, plus fees. A repricing at review is almost always the margin or the fees — the line fee on a revolving facility, the establishment fee at renewal. Separate those from any movement in the base rate before anything else, because the base rate is nobody's decision at your bank and the margin is. Then read your facility letter's pricing clause: a committed term facility usually fixes the margin for its term, while a facility renewed at review, or an overdraft on demand, can be repriced.
// 01 — FIVE REASONS A MARGIN MOVES AT REVIEW
The bank's cost of holding it moved · its funding for the term, or the capital rules for your kind of facility · about the bank
The facility's shape changed · a longer term, less security, a line used differently · about you
The relationship changed · deposits, transaction banking or other business moved elsewhere · about the bundle
The price was set to win you · and the first review has arrived, or the bank's appetite for your industry has changed · about the market
The five map onto the pieces How Banks Price a Business Loan builds a margin from, and onto the four Pricing and Fees says move it. The useful thing about the list is the last word on each line. Two of the five are about you, and they are the two you can change. The other three are real, and arguing with them mostly wastes the meeting.
// 02 — THE GRADE
Your risk grade is reset at every annual review, and it is the line in the review that moves the most money. It is built from the accounts — cover, leverage, the cash cycle — and from what the accounts do not show: the industry, the people running the business, how good and how timely the information is, how the account has been run. A downgrade raises the expected loss priced into your margin and the capital the bank must hold against you, both at once, and it can also send your next request to a more senior approver and bring your reviews round more often.
The part borrowers underestimate is behaviour. A business whose numbers hold up but whose management accounts arrive later each month, or whose finance lead has just left, can be graded down on what the desk sees rather than what the accounts say — the pricing guide's example from Issue 09 is exactly that. Which makes the grade the most negotiable of the five reasons: not by arguing, but by changing what the desk reads. The monthly pack is where that starts.
// 03 — THE BANK'S OWN COSTS, AND THE MARKET
Some repricings have nothing to do with you. The bank's treasury charges its lending desks for money by term, and when that charge rises, every loan of that term costs more to hold. Capital rules change, and some facility types or industries become more expensive to carry. The bank decides it has enough lending in your industry, and prices to slow its growth rather than to win. Or the price you were given three years ago was set to win you from another bank, and the first review is when it returns to the bank's own build-up. None of these can be argued away in a review meeting, because the relationship manager did not set them and cannot unset them. What they can tell you is whether another bank would price you differently — which for the last two reasons it may.
// 04 — THE SHAPE, AND THE RELATIONSHIP
The shape. A longer term costs more to fund; a facility with less security loses more if the business fails; a revolving line that has quietly become permanent is a term loan at a line's price, and a line held but never drawn still costs its line fee. When the facility itself has changed, the price follows it, and the conversation that lowers it is about the structure: a term-out of the permanent part, a shorter tenor, security the bank values, a limit sized to what you use.
The relationship. A loan can be priced below its own build-up because deposits, transaction banking and other business earn part of the return the bank wants from a customer. When that business moves elsewhere, the loan has to carry itself, and its price rises to its own build-up. Relationship managers are measured on the whole relationship — the RM scorecard explains how — which is why the margin conversation so often turns into a conversation about your transaction account. Moving business back can be worth it; buying products you do not need to save a few basis points rarely is. Do the arithmetic at the way you actually use the bank.
// 05 — HOW TO RESPOND
Ask which of the five it was. A relationship manager will rarely tell you your grade, which is an internal scale, but will usually discuss what moved it, and what would move it back. Then answer the reason rather than the number. For the grade: better and earlier information, the weak line explained before it is found, a covenant with headroom restored. For the shape: a structure that costs the bank less to hold. For the relationship: the business you are willing to move, priced honestly. For the bank's costs and the market: a comparison with what another bank would actually offer, at the way you use the money. Put what you can change in writing, with dates, and ask for the margin to be revisited when it is done — a margin that stepped up can step down at the next review if the reason has gone.
// 06 — WHEN A REPRICING IS THE MOMENT TO MOVE
When the reason is the market — the bank's appetite for your industry has turned, or its funding costs have moved further than its competitors' — another bank may genuinely price you better. When the reason is a price set to win you, an offer from another bank may be the same cycle starting again. When the reason is the grade, a new bank will read the same accounts and the same habits, and the saving may not survive its first review either. Refinancing and Switching Banks sets out what leaving costs — break costs, fees, the time a new bank takes to know you — and which reasons for leaving travel well. A repricing is a good moment to test the market, and a poor reason to leave a bank that has watched you through good years, if the difference is small.
// QUESTIONS BORROWERS ASK
- Why has my bank increased the margin on my business loan?
- For one of five reasons, and it is worth finding out which. Your risk grade moved, so the expected loss and the capital the bank holds against you rose. The bank's own cost of holding that kind of loan rose — its funding for the term, or the capital rules for your facility type. The facility's shape changed. The rest of the relationship changed, so the loan no longer carries less than its own build-up. Or a price set to win you has reached its first review. Only the first and third are really about you, and they are the two you can do something about.
- Can a bank change my interest margin during the loan?
- That depends entirely on what you signed. A committed term facility usually fixes the margin for its term, unless the agreement has a pricing ratchet tied to a covenant ratio or a review clause. A facility renewed at an annual review can be repriced at the review. An overdraft repayable on demand can usually be repriced on notice. The base rate moves with the market regardless. Your facility letter says which of these applies, and it is worth reading the pricing clause before the review rather than after.
- Can I negotiate a repricing at the annual review?
- Yes, and most successfully by changing the reason rather than arguing the number. If the grade moved because information was late or thin, better and more punctual reporting can move it back. If it moved because security or structure changed, a change of structure can offset it. If the relationship no longer carries the loan, moving more of your banking can. What rarely works is asking for the old price without changing anything, because the bank's own build-up has moved and the relationship manager cannot unmove it.
- Will the bank tell me my risk grade?
- Banks rarely disclose the grade itself, which is an internal scale, but a good relationship manager will discuss what moved it: the cover, the leverage, the trend in the accounts, the timeliness of information, the industry, the security. Ask what changed since the last review and what would change it back. That conversation is more useful than the grade, because it tells you which of your own numbers and habits the bank is reading.
- Is a repricing a reason to change banks?
- Sometimes. If the reason is a price set to win you now reaching its first review, a competing offer may simply repeat the cycle; if it is a change in the bank's appetite for your industry, another bank may genuinely want the business more. Compare offers at the way you use the money, count the cost of leaving — break costs, fees, the time a new bank takes to know you — and weigh what a bank that has watched you through good years is worth in a bad one.
// THE PRICE, BUILT FROM THE DESK'S SIDE
How Banks Price a Business Loan builds a margin piece by piece — funding, expected loss, capital, running the loan, profit — and shows one loan priced for two grades. Read it before the review.
Read How Banks Price a Business Loan →