A regional bank's three largest borrowers are all dairy processors. Each one, read alone, is sound.
Shadow Director: How a Lender Can Become One
Set the terms of the money; leave the choices to the board.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED
// THE SHORT ANSWER
The question a lender asks in a workout is how hard it can press a struggling borrower before the law treats it as part of the board. The answer turns on a pattern of conduct, not one meeting. If the directors have become used to doing what the lender tells them, a court can treat the lender as a shadow director, owing duties to the company and exposed to claims a liquidator brings against directors. A lender that states the terms on which it will keep lending, and leaves the board to decide whether to accept them, is usually on the safe side.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// MAKE THE CALL
Issue 09 — The Tuesday List. Eight dashboards. Two intensive-care slots. Portfolio triage, Tuesday 8:30am. Your call first, then the senior banker's.
// 01 — WHY A LENDER CARES WHO IS DIRECTING
A workout puts a lender closer to a borrower's decisions than at any other time. Cash is short, the bank's money keeps the business trading, and tired directors may want someone to tell them what to do. A lender that fills that space can take on the position of the people it is advising. Company law in all three markets looks past the register to who is actually in charge.
The consequences make it a lender's question. In the UK, directors' general duties apply to a shadow director where they are capable of applying, and the wrongful trading provisions, under which a court can order a director to contribute after an insolvent liquidation or an insolvent administration, expressly include one. In Australia, the definition of director brings the duty to prevent insolvent trading within reach. In New Zealand, the extended definition can carry directors' duties, including the duty not to trade recklessly. Reported findings against lenders are rare. The cost of defending a claim, and the leverage it hands a liquidator, are the more common harm.
// 02 — HOW THE TEST WORKS
Three parts recur. The first is a pattern: the directors must be accustomed to act on the person's instructions, a course of conduct over time rather than one occasion of going along. The second is whose conduct counts. English courts have looked at the board, or at least its governing majority; the New Zealand definition also reaches a person whose directions a single director follows, for some provisions. The third is the exception for advice.
The Australian words about a business relationship speak most directly to a lender, though they protect advice, not instructions. New Zealand's definition has no such words, which some commentators read as leaving a bank less protected there, and its 'may be required' reaches past habit to obligation. In every market, a lender's ordinary tools are safest used as conditions: a covenant, a reporting requirement, an adviser's report before more money is lent, a refusal to lend. English courts have accepted that a bank setting out the conditions on which it will keep lending, leaving the company free to decide, is not a shadow director. The lender has gone too far once it is making the company's choices.
// 03 — THE EXAMPLE
A family-owned plastics moulder, constructed for this page like every figure in it, owes its bank US$5.4m: a term loan of US$3.8m and an overdraft drawn to its US$1.6m limit. A large customer has moved its work offshore and the business is losing about US$90,000 a month. The file moves to the bank's workout team.
The first letter is a lender's letter. The bank will hold the overdraft limit for ninety days; it wants a 13-week cash flow every Monday and a review of the business by an accountant from a list of three, engaged by the company; and it will not fund payments beyond the forecast. The board takes its own legal advice, minutes its decision and accepts. Each condition protects the bank and leaves the decision with the directors.
Over the next two months the file drifts. The workout manager joins the weekly management meeting, approves each payment run line by line, tells the finance director which suppliers to pay and which to hold, directs that the night shift be cut, and emails the chair a list of machines to sell with the price to accept. The directors do each of these things. Six months later the company is in liquidation.
The liquidator's letter argues that the bank was a shadow director and should contribute towards the US$0.7m run up while it was directing the company. Whether that claim succeeds turns on evidence the bank wrote itself: its emails, the meeting notes, the payment approvals. The same result for the bank could have been reached the first way. A cash limit stated in a letter, with the board choosing which suppliers to pay inside it, protects the money without taking the decisions.
// 04 — HOW IT DIFFERS FROM A DE FACTO DIRECTOR
The concept readers confuse it with is the de facto director. A shadow director stands behind the board and instructs it. A de facto director acts as one without being appointed: sits at the board table and takes decisions as a member. Both can carry a director's duties. For a lender the difference is where the risk enters: instructions from outside raise the shadow question; a bank officer or bank-installed executive who joins the board's deliberations raises the de facto one.
Both differ from a director the lender nominates and the company appoints: a nominee is a real director, whose duties run to the company, not to the lender. And all three differ from a receivership, the lawful way for a secured lender to take control, entered by enforcing the security rather than by steering the board.
DEFINED IN ONE PARAGRAPH → · PROBLEM LOANS AND WORKOUT → · THE INDEPENDENT BUSINESS REVIEW →
// 05 — WHERE IT DECIDES A FILE
It decides how a workout is written down. Conditions go to the board in letters, and the board records its own decision, ideally with its own advice. A lender that wants a turnaround specialist offers names and leaves the engagement to the company. A bank officer at a management meeting attends as an observer, and payments are governed by a limit, not by approvals given line by line.
It also tells a lender when to stop asking and act. If the bank has to make the decisions for the business to survive, the board can probably no longer run it, and the choice is between lending on conditions and enforcing. The directors may decide first, by appointing an administrator, which in Australia and New Zealand starts the voluntary administration timetable.
WHEN YOUR LOAN GOES TO WORKOUT → · VOLUNTARY ADMINISTRATION → · VOIDABLE PREFERENCES →
// SOURCES
The documents the statements on this page rest on. Each was opened and checked when cited.
- UK Companies Act 2006, section 251 (Shadow director), and section 170(5), as amended by the Small Business, Enterprise and Employment Act 2015 — Defines a shadow director as a person in accordance with whose directions or instructions the directors are accustomed to act, excludes advice given in a professional capacity, and limits a parent's position for some chapters — sections 01, 02 and the FAQ.
- UK Insolvency Act 1986, section 214 (Wrongful trading), subsection (7), and section 246ZB (Wrongful trading: administration), subsection (7) — Section 214 applies the wrongful trading contribution order in an insolvent liquidation, and section 246ZB in an insolvent administration; each says director includes shadow director — section 01 and the FAQ.
- Corporations Act 2001 (Cth), section 9 (definition of director) and section 9AC (Meaning of director), compilation of 19 September 2026 — Section 9 now refers to section 9AC, which treats as a director a person on whose instructions or wishes the directors are accustomed to act, except for advice given in the proper performance of functions attaching to a professional capacity or a business relationship — section 02.
// QUESTIONS PEOPLE ASK
- Can a bank be a shadow director?
- Yes. The definitions in the UK, Australia and New Zealand can reach any person, including a company such as a bank, on whose instructions a company's directors are accustomed to act. Courts have rarely found that a lender crossed the line, because setting conditions for further credit, monitoring the borrower and declining to lend are part of lending. The risk rises when a lender chooses which creditors are paid, which assets are sold or who is employed, and the directors simply carry those choices out.
- Is a shadow director liable for insolvent trading?
- It can be. In the UK, the wrongful trading provision of the Insolvency Act 1986 expressly includes shadow directors. In Australia, the duty to prevent insolvent trading applies to directors, and the definition of director covers a person on whose instructions or wishes the board is accustomed to act. In New Zealand, the extended definition can carry the duties on reckless trading and on taking on obligations. In each market the court looks at what the person actually did.
- Can a parent company be a shadow director of its subsidiary?
- It can, though the rules differ. In the UK, a parent is not treated as a shadow director of its subsidiaries for the general directors' duties merely because their directors follow its directions, but that carve-out does not cover every provision. In Australia, a parent can be a shadow director, and a separate provision can make a holding company liable for a subsidiary's insolvent trading. A lender reads group structures with both in mind, because the parent is often also a guarantor.
- How can a lender avoid becoming a shadow director?
- By keeping decisions with the board. Put conditions in writing as the terms on which the bank will lend, and let the directors decide, with their own advice, whether to accept them. Offer a list of advisers rather than appointing one. Attend meetings as an observer, without a vote. Set a cash limit rather than approving payments. If the business can no longer be run without the bank deciding, consider whether enforcement is the honest next step.
THE IN-TRAY · ONE MINUTE
Make the call on one file.
A short file on the ground this page covers. Every option opens with how far it sits from a senior banker’s read.
1 FILES · PICK A CALL ON ANY OF THEM
5 MORE ON THE BANK · ASSET QUALITY →WHERE DO YOU READ FROM? THE PLACEMENT →
// SUBSCRIBE
The Lab.
One case file and one question, in your inbox every Tuesday morning, New Zealand time. The senior banker's read opens only after you answer.
FREE WITH IT · ANNOTATED PDF
A complete credit paper on a published file, with the approver's notes on what each section has to answer.
No spam. Unsubscribe anytime. Educational content only.
