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// HOW A BANK WORKSONE LOAN · FROM PROVISION TO WRITE-OFF

What Happens Inside a Bank When a Loan Goes Bad

A loan does not go bad in a day: it costs the bank money in stages, starting long before the borrower misses a payment. Here is one US$5m loan followed from the day it was written to the day it was written off, and who pays for it.

BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED

// THE SHORT ANSWER

A bad loan reaches a bank's profit in stages, starting before the borrower stops paying. While a loan performs, the bank provides for twelve months of expected loss; when its credit risk rises significantly, for the loan's whole remaining life; at default, for the shortfall on the security; at write-off, the loan leaves the books. Each charge cuts that year's profit and, through it, the bank's capital. On a US$5m loan earning US$100,000 a year of margin, a US$2.0m loss eats twenty years of it. Losses fall on the year's earnings first, then on shareholders' equity; depositors are reached only after both are gone.

BASIS  Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.

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// 01 — ONE LOAN, AND THE THREE NUMBERS IT MOVES

Take a bank constructed for this page — the same one the other pages in this order use, with US$8.0bn of loans, US$1.0bn of shareholders' equity and a net profit last year of US$92.2m. One of its loans is US$5m lent to a business for five years, repayable at the end, and priced at 2.0% over what the money costs the bank. That margin, US$100,000 a year, is what the loan earns.

When the loan goes bad, three numbers move, and it helps to hold them apart. The credit impairment charge is an expense in the year's profit and loss. The provision is the running total of those charges, held on the balance sheet against the loans. And CET1 capital — the shareholders' equity a regulator counts — falls by whatever the charges take out of profit. The charge is the flow, the provision is the stock, and the capital is what pays.

The borrower's side of the same months — the letters, the new banker, the standstill — is When Your Loan Goes to Workout. This page stays inside the bank.

// 02 — PERFORMING: TWELVE MONTHS OF EXPECTED LOSS

IFRS 9, the international accounting standard for financial instruments, has required since 2018 that a bank provide for a loan from the day it is written. While the loan is performing, the provision is twelve months of expected credit loss: the loss that would follow a default in the coming year, weighted by the chance of one. Banks call this stage 1.

The bank's grade for this borrower gives a 1% chance of default in the year. If it did default, the bank expects to lose 40% of what is owed once the security has been sold.

12-month expected loss = 1% × 40% × US$5,000,000 = US$20,000
Charge to profit, the month the loan is drawn US$20,000
Provision held against the loan US$20,000

A fifth of the first year's margin is charged on day one, against a loan doing everything it promised. It is not a loss; it is the price of the risk, recognised up front — the same three factors the bank used to price the loan, which Expected Loss: a Worked Example sets out.

// 03 — WORSE, BUT STILL PAYING: LIFETIME EXPECTED LOSS

A year later the business loses its largest customer. Every payment is still on time, but the bank's reading has changed: the chance of default over the four years left is now put at 20%. IFRS 9 calls this a significant increase in credit risk since the loan was written, and it changes the horizon. The provision now covers the expected loss over the loan's whole remaining life, not twelve months. This is stage 2.

Lifetime expected loss = 20% × 40% × US$5,000,000 = US$400,000
Provision already held US$20,000
Charge to profit this year US$380,000
= 3.8 years of the loan's margin

Nothing has been missed, and the bank has charged nearly four years of the loan's earnings against its profit. That is the design: losses are recognised as the risk rises, not when the cash stops. A real model discounts the future losses and weighs several economic scenarios; the sum above leaves both out. The standard also sets a backstop — once a payment is more than 30 days late, the risk is presumed to have risen significantly unless the bank can show it has not. Interest is still recognised on the full US$5m.

// 04 — DEFAULT: THE SHORTFALL ON THE SECURITY

Six months on, the payments stop. Under the Basel Committee's 2017 definitions the loan is now non-performing: more than 90 days past due or, earlier, judged unlikely to be repaid in full without the bank selling the security, however current the payments. Under IFRS 9 it is credit-impaired, which banks call stage 3, and the file has usually moved by now to a workout team.

The chance of default is no longer a chance. The provision becomes the bank's best estimate of what it will not get back: the debt, less what the security will bring after the costs of selling it.

Owed US$5,000,000
Security, expected net of selling costs US$3,000,000
Provision required US$2,000,000
Already held US$400,000
Charge to profit this year US$1,600,000 = 16 years of margin
Non-performing loans rise by US$5,000,000

Two other things change. Interest is now recognised only on the loan net of its provision — on US$3.0m, not US$5m — and little of it arrives in cash, while the bank goes on paying for the US$5m of funding behind the loan. And the security, which keeps the loss to 40%, did nothing to keep the loan performing: the Basel definitions say collateral should have no direct influence on whether a loan is classed as non-performing. Security decides how much is lost, not whether the borrower pays.

Rescheduling the debt does not make it performing again either. Under the same definitions a non-performing loan is reclassified only after the borrower has paid on time for a period, and a loan restructured because the borrower is in difficulty is reported as forborne for at least a year of payments on the new terms.

// 05 — WRITE-OFF, AND WHAT THE LOSS COST

Eighteen months later the business's assets have been sold, and they bring US$3.0m after costs, as estimated. The bank applies the US$3.0m to the debt and writes off the remaining US$2.0m: IFRS 9 requires a loan to be written down once there is no reasonable expectation of recovering it. The write-off uses up the provision held against it, the loan leaves the non-performing figure, and nothing new reaches profit, because the loss was charged as it was recognised. Had the assets brought US$2.7m, the bank would have charged another US$300,000; had they brought US$3.3m, it would have released US$300,000 back to profit. The provision was an estimate all along.

Charged to profit over the loan's life
stage 1 US$20,000
stage 2 US$380,000
stage 3 US$1,600,000
total US$2,000,000 = the loss
Margin the loan earned US$100,000 a year
Loss ÷ margin 20 years

Provisioning decided when the loss reached profit, not how large it was. The size is the arithmetic of the trade: one loss of this kind eats twenty years of the loan's margin — or a year's margin on US$100m of loans like it. And margin is not profit. Out of its 2.0%, a loan pays for its own running and for the capital behind it, so in profit the payback is longer still. Read across a whole book, the same movements are what the provision coverage ratio measures: how much of the bad part is already paid for.

// 06 — WHO ABSORBS IT

Inside the constructed bank, this loan is one line among thousands. The year's credit impairment charge of US$32m is the net of movements like these, up and down, across the whole book. What matters to a shareholder or a depositor is what stands in front of them when that total grows.

Operating income 300
Operating expenses −140
Earnings before credit losses 160 = 2.0% of the 8,000 loan book
Credit impairment charge −32 = 0.40% of loans
Profit before tax 128
CET1 capital 780 ÷ risk-weighted assets 6,000 = 13.0%
One point of that ratio = 1% × 6,000 = US$60m
This page's loan: 2.0 ÷ 60 ≈ 0.03 of a point (US$m, before tax)

The first absorber is the year's earnings. Before credit losses the bank earns US$160m, so its loans could lose 2.0% of their value in a year and it would still break even. Beyond that, losses come out of shareholders' equity — the US$780m of it that counts as CET1 capital — at US$60m for every point of the ratio, and a bank whose capital falls far enough is limited in the dividends it may pay; Who Regulates Banks works that test.

Only when both are gone do losses reach the people who lent the bank money, and even then the US$120m of subordinated bonds, sold to investors on terms that rank them behind depositors, take the loss first. The depositors' US$7.0bn stands behind all of it.

So a single loan cannot hurt a bank this size; this one moved its CET1 ratio by about three hundredths of a point. What hurts a bank is the same downturn reaching a hundred borrowers at once, which is why the machinery around the book watches concentrations as closely as it watches loans.

// STANDARDS THIS SITS BESIDE

The recognised ground this page sits beside. Each was opened and checked when cited; none is a source for the framework itself.

  1. IFRS Foundation, IFRS 9 Financial Instruments — Project Summary (July 2014), Impairment, pages 16–22 — Twelve-month expected credit losses from the day a loan is made (stage 1), lifetime expected credit losses once credit risk has increased significantly (stage 2), and interest on the amount net of the allowance once a loan is credit-impaired (stage 3) — sections 02 to 04.
  2. International Accounting Standards Board, Request for Information: Post-implementation Review of IFRS 9 — Impairment (IASB/RFI/2023/1, May 2023), sections 3 and 7 — Restates IFRS 9's rebuttable presumptions that credit risk has increased significantly once a payment is more than 30 days past due and that default occurs no later than 90 days past due, and its rule that a loan is written down once there is no reasonable expectation of recovering it — sections 03 and 05.
  3. Basel Committee on Banking Supervision, Prudential treatment of problem assets — definitions of non-performing exposures and forbearance (April 2017), paragraphs 24, 27, 31 and 40 — A loan is non-performing when it is more than 90 days past due, or when full repayment is unlikely without the bank realising collateral; collateral has no direct influence on that classification; and a forborne exposure keeps that status for at least a year of payments on the new terms — section 04.
  4. Basel Committee on Banking Supervision, Basel Framework, CAP — Definition of capital, CAP10.6–10.7 and CAP10.16 — Retained earnings, including interim profit or loss, are part of CET1 capital, so a provision charge reduces it; and Tier 2 instruments must be subordinated to depositors and general creditors — the order of absorption in section 06.

// QUESTIONS PEOPLE ASK

Does a bank lose money on a bad loan if it holds security?
Often, yes, but less. Security decides how much the bank loses, not whether the borrower stops paying. On the loan on this page, US$5m owed against security expected to bring US$3.0m after the costs of selling it, the bank loses US$2.0m — 40% of the debt — even though the loan was secured. Assets sold out of a failed business fetch less than they were worth to it, the sale takes months, and the costs come off the top. Even a loan whose security covers it in full costs the bank the interest it stops receiving, and the funding it goes on paying for, while the sale is worked out.
Why do bank profits fall before borrowers default?
Because the accounting standard requires it. Under IFRS 9 a bank provides for twelve months of expected loss on every loan from the day it is written, and for the loan's whole remaining life once its credit risk has risen significantly — while the borrower is still paying. On the loan on this page, that second step costs US$380,000, nearly four years of the loan's margin, before a single payment is missed. In a slowing economy many loans move at once, so a bank's impairment charge rises, and its profit falls, ahead of the defaults themselves.
How many good loans does it take to pay for one bad one?
More than most people expect. A US$5m loan priced at 2.0% over the bank's cost of funds earns it US$100,000 a year. A US$2.0m loss on that loan equals twenty years of its margin, or a full year's margin on US$100m of loans like it that are paying as agreed. And margin is not profit: it also pays for running the loan and for the capital held behind it, so the profit that replaces the loss takes longer still to earn. That asymmetry — a few cents a year on the way up, the whole dollar on the way down — is why a lender reads the downside first.
Can bad loans cost depositors their money?
Only after everything in front of them is gone. A bank's losses fall first on the year's earnings, then on its shareholders' equity, and then on any subordinated bonds sold on terms that rank them behind depositors. On the bank constructed for this page, that is US$160m of earnings before credit losses and US$780m of CET1 capital before the subordinated bonds are reached. Regulators require that capital and are expected to step in early, long before it runs out, and in many countries a deposit insurance scheme then covers deposits up to a limit. Is My Money Safe in a Bank? sets out that last layer.

THE IN-TRAY · ONE MINUTE

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THE FIRST QUESTION · THE BANK · ASSET QUALITY

Under expected-loss accounting, a performing loan is moved to the stage for a significant increase in credit risk. The borrower has missed no payment, but the provision against the loan jumps.

Why does it jump before any payment is missed?

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