A property investor collects US$2.4m of rent a year and spends US$0.4m running the building. Interest and principal on its loan come to US$1.6m a year.
Price-Volume-Mix Analysis: a Worked Example
Sales rose. Now find out who stopped buying.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED · 6 MIN READ
// THE SHORT ANSWER
A lender asks for a price-volume-mix analysis when a borrower's revenue line tells a better story than its customers do. Total sales can rise while fewer units leave the door, if prices went up or if sales shifted towards dearer products. The analysis attributes the change in revenue, or in gross profit, to three causes: what each product sold for, how many units were sold in total, and the proportions in which the products sold. Each cause has a different future. Price rises can drive buyers away, lost volume may not come back, and a mix shift built on one customer can reverse in a year.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// WORK THE SUM
Every Groundwork file that is a number to work out — cash conversion, debt service cover, expected loss, risk-weighted assets, the margin on a bank's own book — with the working shown in the senior read. One minute each, no signup.
PART OF Credit Analysis for Beginners
// 01 — WHY A LENDER SPLITS THE GROWTH
A credit paper that reports revenue up 7% has said almost nothing about the business. The same figure can come from winning customers at steady prices, from raising prices to customers who are quietly leaving, or from one large new account for a premium range while the core trade shrinks. These are three different credits. The first is a business growing; the second may be one running down its franchise; the third depends on a single relationship.
Neither IFRS nor FRS 102 asks a borrower to analyse its revenue this way, though listed companies often discuss price and volume in their results. A mid-market lender asks for the split from sales data by product, customer or channel, for the past year and for the forecast it is being asked to lend against.
// 02 — HOW THE SPLIT IS CALCULATED
This is one common method, not the only one, and the choices inside it change the answer. Measuring price on this year's units, as here, puts the overlap between price and volume into the price effect; measuring it on last year's units leaves the overlap to be shown separately or placed elsewhere. Mix depends on the level at which products are grouped: two groups show a shift between them and hide every shift inside them. And the same split can be run on gross profit or contribution, using margins per unit instead of prices, which tells a lender whether the mix shift made money as well as revenue. A borrower's analysis is read with its method stated.
// 03 — THE EXAMPLE
A paint manufacturer, constructed for this page like every figure in it, sells a trade range to decorators and a premium range through retailers. Last year it sold 400,000 litres of trade paint at US$12 and 200,000 litres of premium at US$30. This year it sold 290,000 litres of trade at US$13 and 250,000 of premium at US$31. Most of the premium growth came from one new retail customer.
The headline is growth of 6.7%. Underneath, the business sold 10% fewer litres, and its trade volume fell by 110,000 litres, more than a quarter, in the year it raised trade prices. All of the growth, and more, came from selling a higher share of premium paint, most of it to one retailer. A lender now has three questions instead of one: did the trade price rise cost the trade customers, will the retailer reorder, and what happens to revenue if it does not. The figures are the example's, not a market norm.
// 04 — WHAT A LENDER READS BESIDE IT
Two further effects are often split out before price, volume and mix are read. Revenue from a business acquired during the year is removed, so the analysis covers the same business in both years, and the borrower's pro forma figures handle it separately. For an exporter, the effect of exchange rates is removed, so a weaker home currency is not mistaken for a price rise. Then the mix result is read against customer concentration: a favourable mix built on one account carries that account's risk.
The other reading is margin. A price rise that only passes on dearer raw materials adds revenue and no profit, so a lender runs the split on contribution as well, and sets the price effect against the change in input costs.
DEFINED IN ONE PARAGRAPH → · CONTRIBUTION MARGIN → · CUSTOMER CONCENTRATION →
// 05 — WHERE IT DECIDES A FILE
It decides how much of a forecast a lender believes. A borrower that plans revenue up 8% is asked for the same split of its plan. If most of the growth is price, the lender asks whether customers have accepted rises like that before, and what happened to volume when they did; the paint maker's history suggests an answer. If it is volume, the lender asks where the new units come from. If it is mix, it asks which customers make it. The lender's own case then keeps the parts it can support and tests the business on the rest falling away.
HOW BANKS TEST BORROWER FORECASTS → · HOW BANKS READ MANUFACTURING →
// QUESTIONS PEOPLE ASK
- What is the difference between price, volume and mix effects?
- The price effect is the change in revenue from charging more or less for each product. The volume effect is the change from selling more or fewer units in total, valued, in the method used on this page, at last year's average price. The mix effect is the change from selling a different proportion of products, for example more of a dearer range and less of a cheaper one, while the total stays the same. Together they explain the whole change in revenue.
- How do you calculate the mix effect?
- Spread this year's total units across products in last year's proportions, to see what this year would have looked like with no change in mix. For each product, take the difference between the units actually sold and that figure, and multiply by last year's price. The sum is the mix effect. It is positive when sales have moved towards products that sell for more than the old average, and negative when they have moved the other way.
- Why do price and volume effects not add up to the total change?
- Because when both price and volume change, part of the change in revenue comes from the two together: the price change on the extra or lost units. A method has to decide where that overlap goes. Measuring price on this year's units puts it in the price effect, so the parts add up; measuring both on last year's figures leaves a separate overlap. Neither is wrong, but the analysis should say which it uses.
- Can price-volume-mix analysis be done on gross profit?
- Yes, and a lender often prefers it. Using margin per unit in place of price shows whether higher prices kept pace with costs, whether lost volume cost much profit, and whether a mix shift moved sales towards products that earn more or only towards products that sell for more. Revenue and profit analyses of the same year can point in different directions, and the profit version is closer to what services debt.
// NEXT TO IT
- READING THE NUMBERSContribution marginWhich costs leave with the customer, and which stay behind?
- READING THE NUMBERSPro forma EBITDALend against the group that exists, not last year's accounts.
- READING THE NUMBERSGrowth capex (expansion capex)The cash leaves this year. The earnings arrive in two.
- READING THE NUMBERSCapex-to-depreciation ratioThe accounts say the plant is wearing out. Is anyone replacing it?
// ON WHOSE DESK
The seats that read this term in an ordinary week. Each page says what the seat is for, who arrives in it, and the shape of the round it runs.
- Credit analystReads a borrower and writes the recommendation a decision-maker will act on.
- Credit sanctionerHolds delegated authority and signs — or declines — the lending the front line brings.
- Portfolio managerOwns the credit on a book after the money is out — reviews, covenants, ratings and early warning.
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