A new business client is owned by a company in another country, which is owned by a trust whose beneficiaries are not disclosed.
Beneficial Ownership: a Worked Example
Follow the shareholding until it reaches a person.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED · 6 MIN READ
// THE SHORT ANSWER
Two questions sit behind every customer file on a company: who would receive the money if this business were sold, and who can tell it what to do? Beneficial ownership is the answer in the form the law requires, a list of natural persons reached by tracing shareholdings and control through every company and trust in between. New Zealand and the UK count a holding of more than 25%; Australia counts 25% or more. Control is a separate route in all three, so a person with a small stake or none can still be on the list.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// PRACTISE THE ROUND
Five questions commercial banking panels genuinely ask, with the senior interviewer's read on every answer — a quiz that tests judgment, not recall.
PART OF How Banks Work
// 01 — WHY A LENDER TRACES THE CHAIN
The legal reason is customer due diligence: a bank must know whom it is dealing with, and the name on a company's share register may be another company. Sanctions lists name owners as well as companies, and politically exposed person checks only work on people, so the chain has to end in people.
A lender has a further reason of its own. The person at the end of the chain is the one whose decisions shape the business. That person may stand behind a guarantee or decline to, may own the supplier the borrower pays, and may take the dividends the covenant is meant to limit.
// 02 — HOW THE TEST WORKS IN THREE MARKETS
Three points recur. The owner must be an individual: a company or a trust cannot be the answer. Ownership counts whether it is direct or indirect, so the chain is followed through every layer. And control stands alone. New Zealand's guidance includes those who can appoint or dismiss senior managers, and a person whose instructions a nominee follows.
Multiplying the percentages along a chain is a common way of measuring indirect ownership, but it is not the only reading. Under the UK's persons with significant control rules, which the money laundering regulations draw on for control, someone with a majority stake in an intermediate company is treated as holding what that company holds. Someone holding 60% of the votes in a company with a 40% stake therefore shows up with 40% for that purpose, not 24%.
Trusts need their own reading. In New Zealand, a trustee with control is a beneficial owner, as is a beneficiary with a vested interest above 25%, and a settlor or protector may be one through powers under the deed; a discretionary beneficiary does not count by ownership until the trustees exercise their discretion. The UK's list for a trust customer is wider and names the settlor, trustees, beneficiaries or class of beneficiaries, and anyone with control.
// 03 — THE EXAMPLE
A candle maker, constructed for this page like every figure in it, applies for a US$6m term loan. Its share register shows three holders. The managing director owns 25% directly, a family trust holds 25%, and a holding company holds 50%. That holding company is owned 40% by a local investor and 60% by a company registered offshore.
The threshold wording decides the ownership limb for the managing director, but not the outcome, because he runs the business and is likely to qualify on control in all three markets. The trust also sits at exactly 25%, so the same wording applies to it; the bank still follows it to its two trustees, who vote the shares and may qualify on control. The local investor is below the line and has no special rights. The offshore company is the open question: it holds 30% effectively, and it controls the holding company, which holds half the votes. The largest individual owner is not on the register.
The bank asks who owns the offshore company. Its registered agent replies with a nominee's name, and the bank asks again. A second letter identifies the person the nominee acts for. That person is verified and screened, and the credit team finds that he also owns the distributor that buys a third of the candles. The proposed guarantee came only from the managing director. The bank now has a related-party question and a guarantee question it could not have asked from the register.
If the agent had declined to name anyone, the application could not have proceeded in the ordinary way. New Zealand's guidance says that where the bank cannot satisfy itself who the beneficial owner is, customer due diligence is incomplete: it must not establish the relationship, must end an existing one, and must consider a suspicious activity report. The UK's regulation is to the same effect. For a company, it allows a senior manager to be treated as the beneficial owner instead, but only once every means of finding the owner has been tried, and the steps must be recorded.
// 04 — HOW IT DIFFERS FROM THE NAMES ON THE REGISTER
A shareholder is a legal owner. The individual at the end of the chain is the beneficial owner, and the two are the same person only in the simplest company. A director is a different concept again: a director runs the company by appointment and may have no ownership, though one who actually controls it qualifies on that ground. Someone who simply has authority to operate the account is, in New Zealand's guidance, a person acting on behalf of the customer, and is verified separately rather than treated as an owner.
A public register helps but does not settle the matter. The UK's person with significant control test differs from the money laundering definition, and a bank cannot meet its duty by relying only on the register. It must also report material discrepancies. The source of wealth enquiry, by contrast, starts where this one ends: once the person is named, it asks how that person came by the money.
DEFINED IN ONE PARAGRAPH → · RELATED-PARTY TRANSACTIONS → · A ONE-MINUTE FILE ON IT →
// 05 — WHERE IT DECIDES A FILE
It decides when the money can move. Identification of the beneficial owners is commonly a condition precedent to drawdown, and a chain that takes weeks to resolve holds the settlement date. It decides whether the structure makes sense: complex layers with no reasonable explanation are something New Zealand's guidance tells banks to treat as a possible attempt at concealment, while a family trust with an obvious purpose is usually just a family trust.
And it has to stay current. A share transfer, a new trustee or a sale of the holding company can change the answer, so the record is refreshed at review and on known events. A change of control clause gives the lender a contractual reason to hear about some of those events, though it may not catch every change the law cares about.
// SOURCES
The documents the statements on this page rest on. Each was opened and checked when cited.
- Department of Internal Affairs (New Zealand), Guidance: Beneficial Ownership, version 2.0, July 2026 — paragraphs 12 to 25, 34 to 39, 43 to 51 and 56 — Sets out the current definition, the more-than-25% threshold, effective control, trusts and what follows when the owner cannot be identified — sections 02, 03 and 05.
- Anti-Money Laundering and Counter-Terrorism Financing Amendment Act 2024 (Australia), Schedule 2, item 5 — definition of beneficial owner — Defines a beneficial owner as an individual who ultimately owns, directly or indirectly, 25% or more of the person, or controls it — section 02.
- Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (UK), regulations 5, 6, 28, 30A and 31 — Defines beneficial owners of bodies corporate and trusts, the verification duty, the limit on relying on a register, and the consequence of being unable to complete due diligence — sections 02, 03 and 04.
// QUESTIONS PEOPLE ASK
- What is the 25% rule for beneficial ownership?
- It is the ownership limb of the test, with a difference in wording that can matter. In New Zealand and the UK a person counts if they hold more than 25%. In Australia the test is 25% or more, so a holder at exactly 25% counts there and not, on ownership alone, in the other two. The threshold ends only the ownership question. A bank that sees a higher risk may look below it, and a person who controls the company counts whatever their percentage.
- Can a company be a beneficial owner?
- No. A beneficial owner is an individual, a natural person. If a company or a trust holds the shares, the bank keeps following the chain until it reaches people. A listed company can be a stopping point in some cases, since listed issuers have their own disclosure rules and simplified measures can apply to them.
- Who is the beneficial owner of a trust?
- It depends on the deed and the market. New Zealand's guidance points to trustees with control, beneficiaries with a vested interest over 25%, and anyone else with power to amend the deed or change the trustees, such as a settlor or protector. A discretionary beneficiary is not a beneficial owner by ownership until the trustees exercise their discretion. The UK regulations name the settlor, the trustees, the beneficiaries or their class, and anyone with control.
- Is a beneficial owner the same as a shareholder?
- Only sometimes. A shareholder is whoever is on the register, which may be a company, a trustee or a nominee. A beneficial owner is the person the chain ends in, who holds the real stake or the real say. In a small company with one direct owner they are the same person. Once a holding company, a trust or a nominee appears, they separate, and the bank's job is to work out who stands behind the name on the register.
// NEXT TO IT
- CONDUCTTipping offThe client asks why. The report stays out of the answer.
- CONDUCTSuitabilityA product can pay the bank well and still be wrong for the file.
- CONDUCTMaterial non-public informationThe bank is told so that it can lend. That is all it is told for.
- CONDUCTConflict of interestThe form was true on the day it was signed.
// ON WHOSE DESK
The seats that read this term in an ordinary week. Each page says what the seat is for, who arrives in it, and the shape of the round it runs.
- Compliance officerTranslates the rules the bank operates under into things the business can actually do, and checks that it does them.
- Internal auditorThe third line: checks independently that the first two did what they said they did, and reports to the board when they did not.
- Financial crime analystDetects and investigates money laundering, sanctions breaches and fraud moving through the bank.
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