A garden centre's sales dip every winter and peak every spring. This spring's peak was 15% lower than any of the last six. The year is still on budget, because winter was strong.
THE IN-TRAY · CHAPTER 6 OF HOW BANKERS THINK
6 files on The Three Modes of Watching
The question this chapter answers: How does early recognition of trouble become a reliable output rather than occasional luck?
Make a call on any file and every option opens with how far it sits from the senior banker’s read. There is no score.
A borrower's revenue is up 6%, in line with plan. Its receivables are up 24%. Both sit inside every limit the covenants set.
Signal or noise?
For six years a borrower's monthly accounts have arrived by the 10th. This month they come on the 24th, complete and unremarkable.
Signal or noise?
At the annual review the CFO calls it 'the best year we've had'. Separately, the operations manager mentions losing two senior staff and a key supplier.
Signal or noise?
A borrower who has paid on time for nine years asks to move its monthly management accounts to quarterly.
Signal or noise?
For five years a borrower's overdraft has swung between US$200k and US$900k every month. For the last three months it has sat between US$850k and US$900k.
Signal or noise?
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