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// THE IN-TRAY / CHAPTER 86 FILES · ONE MINUTE EACH

THE IN-TRAY · CHAPTER 8 OF HOW BANKERS THINK

6 files on The Three Translations

The question this chapter answers: Where do a sound business and a lending process most reliably fail to understand each other?

THE FRAMEWORK, NAMED · THE THREE TRANSLATIONS →

Make a call on any file and every option opens with how far it sits from the senior banker’s read. There is no score.

FILE 1 OF 6 · THE FIRST QUESTION

A wine exporter's June balance sheet shows stock at a high and cash at a low. A colleague's draft paper says 'liquidity deteriorating'.

Before you sign it off, what do you ask?

FILE 2 OF 6 · WHAT THEY HEAR

You tell a founder: 'We'd want the covenant package tightened before we extend.'

What does the founder hear?

FILE 3 OF 6 · THE CALL

A family manufacturer's accounts are thin: compiled by an accountant, no budget, no board. The owner has taken it through two recessions without missing a payment.

What is the paper missing?

FILE 4 OF 6 · WHAT THEY HEAR

The bank asks a farmer for quarterly accounts. She replies: 'My year has one harvest. Quarterly numbers will make me look broke three times a year.'

What is she telling you?

FILE 5 OF 6 · THE CALL

A long-standing client asks for a small US$300k equipment loan. Priced on its own, the margin barely covers your cost. The client also keeps US$4m on deposit and uses a trade finance line with the bank.

How do you price it?

FILE 6 OF 6 · WHAT THEY HEAR

A borrower says: 'You keep asking for management accounts. My business is in my head and on the phone with my suppliers.'

What do you hear?

6 FILES · PICK A CALL ON ANY OF THEM