A bank extends a struggling borrower's repayments by two years and cuts its interest rate. The loan is now reported as performing, because no payment is overdue.
Watch List: How a Bank Flags a Loan Before It Fails
Nothing has gone wrong yet. That is the point of the list.
BY MICHAEL SHANG · SIXTEEN YEARS IN COMMERCIAL BANKING · UPDATED · 6 MIN READ
// THE SHORT ANSWER
Going on a bank's watch list changes who reads a file and how soon, usually before any covenant has been breached or payment missed. The list is each bank's own device. It catches the band of loans that cannot wait for the next annual review but do not belong with the workout team, and it normally brings monthly figures, a named plan and a fresh look at grade and provision. A cheese maker whose cover slips from 1.62 to 1.24 times joins with its covenants intact. What matters then is the written test for coming off.
BASIS Practitioner judgment from sixteen years in commercial banking, set out in How Bankers Think (Highbank Press, 2026). Every borrower on this site is a composite constructed for teaching, not a client. The market is mid-market commercial lending as practised in New Zealand and Australia; where a convention differs elsewhere, the page says so.
// MAKE THE CALL
Issue 09 — The Tuesday List. Eight dashboards. Two intensive-care slots. Portfolio triage, Tuesday 8:30am. Your call first, then the senior banker's.
PART OF When Your Loan Goes to the Workout Team
// 01 — WHY A BANK KEEPS A SECOND LIST
A bank reads most of its loans once a year. It sends a small number to a specialist workout team. Between the two is a band of files where something has moved and nobody yet knows what it means. Left to the annual cycle, a slipping borrower can lose a year. Sent to workout too soon, a recoverable borrower gets a treatment it does not need. A watch list gives that band an owner and a shorter clock.
The list itself is a management tool, and its label and rules are the bank's own. Regulators ask for the outcome. In Australia, APRA's credit risk standard requires deposit-takers to have policies for the early identification and management of problem exposures and a system for monitoring individual exposures, without prescribing a list. US supervisors have a formal grade for this band, called special mention. A New Zealand or UK bank is more likely to use its own label.
// 02 — HOW A FILE GETS ON AND OFF
Triggers differ by bank. Some are automatic, set off by a grade or a policy test. Others are one person's judgment, and a good process lets a banker or credit officer add a name without waiting for a breach. The signals that lead a file there are often the early warning indicators, and several moving the same way carry more weight than one. A credit function or committee then reviews the list at set intervals, often monthly or quarterly.
The exit deserves as much attention as the entry. Without written tests, a name tends to stay until it either recovers beyond doubt or fails, and a list that only grows stops telling anyone anything.
// 03 — THE EXAMPLE
A specialist cheese maker, constructed for this page like every figure in it, has a term loan of US$4.2m and an overdraft limit of US$1.2m, so its exposure is US$5.4m. Debt service is US$1.0m a year and a covenant requires cash cover of 1.20 times. It sits at grade 6 on the bank's ten-point scale. The scale, the covenant and the probabilities below are the example's and are not offered as a market norm.
No covenant has failed and no payment has been missed. But three lines are moving together, and the cover test has about US$40,000 of cash to spare. A credit officer adds the name at Q3 and moves the grade to 7. The bank's estimate of expected loss changes with it, here using a 35% loss given default:
The file now carries monthly accounts within twenty days, a monthly call, and a plan built around its largest customer's renewal. Any change to margin comes only as the facility allows. The exit tests are written down: cover of 1.40 times for two consecutive quarters, the overdraft back to nil at its seasonal low, and accounts within twenty days. Cover then comes in at 1.31, 1.43 and 1.46 times. The overdraft clears, and the name comes off after the third of those quarters. Had the first of them come in at 1.08 times, a breached covenant would have started the reservation-of-rights letter and the file's move toward workout. Either route is the list doing its job.
DEFINED IN ONE PARAGRAPH → · HOW BANKS MANAGE CREDIT RISK → · ISSUE 09 · THE TUESDAY LIST →
// 04 — WHAT A LENDER READS BESIDE IT
A risk grade is a measurement; the watch list is what the bank does about it. The two usually move together, but a bank can list a file without changing its grade, while it finds out more. A non-performing loan is a later category again, generally defined by ninety days past due or an unlikeliness to pay, and most watch-listed loans are still performing.
The list also sits close to, but is not the same as, the accounting stages behind a loan loss provision. Staging is a test written into the accounting standard. The list is a management decision. A listed loan will often have had its credit risk reassessed and may be in a higher stage, and the Basel Committee's guidance on expected credit losses names watch-list loans among those where individual assessments are commonly made.
// 05 — WHERE IT DECIDES A FILE
Listing rarely affects the facility in place, but it changes everything around it. New limits are harder to get approved. A renewal coming up is read with the list in mind. Requests that would have been routine, such as a dividend, a covenant reset or a new guarantee, now go to a more senior reader. In Issue 09, the chair of a portfolio review with eight names and two intensive-care places has to decide which two names take them, and the answer turns on behaviour more than on ratios.
From the borrower's side the list mostly arrives as extra work: more frequent requests, sharper interest in the cash forecast, a banker who has started copying in someone from credit. The borrower cannot control the entry, but it can control what the bank learns next. A business that brings its own figures and its own explanation early gives the bank something to weigh against the trend.
// SOURCES
The documents the statements on this page rest on. Each was opened and checked when cited.
- Australian Prudential Regulation Authority, Prudential Standard APS 220 Credit Risk Management (September 2022) — paragraphs 33 and 64 — Requires deposit-takers to have policies for the early identification and management of problem exposures and a system for monitoring individual exposures — section 01.
- Basel Committee on Banking Supervision, Guidelines on expected credit losses (consolidated guidelines, PAP20) — paragraph 20.43 — Notes that individual expected credit loss assessments are often conducted for significant exposures or where credit concerns have been identified, such as watch-list and past-due loans — section 04.
// QUESTIONS PEOPLE ASK
- Will a bank tell me if my loan is on its watch list?
- Not necessarily. The list is an internal management record and many banks do not announce it. Borrowers more often work it out from what changes: requests for monthly figures, a different person from credit on the call, closer questions about cash, or a shorter renewal. Asking directly is reasonable, and a banker may be willing to say what is concerning the bank even if not the label. What you can act on is the concern, whatever the file is called.
- Does being on a watch list affect a business's credit report?
- The list is the bank's internal record, so being on it is not in itself normally reported to a credit bureau. Missed payments, defaults and enforcement can be reported separately, under the rules that apply in each market. The practical effect of being listed is within the bank: harder approvals and closer monitoring. A new lender will form its own view from the accounts, and it may ask why the business is looking to move.
- How long does a loan stay on a watch list?
- Until the concern has been resolved one way or the other, and no standard period applies. A bank will usually want to see improvement hold over more than one reporting period, so it can be several quarters. A loan comes off by meeting the agreed tests, by being repaid, or by moving to the workout team. A file sitting unchanged for a long time without a plan is one a credit reviewer is likely to query.
- Is a watch list the same as being in default?
- No. A loan can be on a watch list with every payment made and every covenant passed; that is often why it exists. Default is a defined event under the facility agreement, and separately a regulatory status based on how far payments are past due or how unlikely repayment is. The list comes earlier. Its purpose is to give the bank and the borrower time to change the outcome while there is still room.
// NEXT TO IT
- CREDIT RISK AND PROBLEM LOANSLoan loss provisionThe charge arrives early. The final figure arrives late.
- CREDIT RISK AND PROBLEM LOANSNon-performing loan (NPL)Every payment is up to date. The loan is non-performing anyway.
- CREDIT RISK AND PROBLEM LOANSSignificant increase in credit risk (stage 2)Nothing has been missed. The provision has still multiplied.
- CREDIT RISK AND PROBLEM LOANSEarly warning indicators (EWIs)The account shows the strain months before the arrears do.
// ON WHOSE DESK
The seats that read this term in an ordinary week. Each page says what the seat is for, who arrives in it, and the shape of the round it runs.
- Credit risk analystSets and monitors the standard the lending line works to — policy, appetite, ratings and the models underneath them.
- Portfolio managerOwns the credit on a book after the money is out — reviews, covenants, ratings and early warning.
- Model validatorIndependently checks that the bank's models do what they claim, before anyone relies on them.
THE IN-TRAY · ONE MINUTE
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